Creative Solutions for You or Your Brand. Wherever You Are.
Order Online. Approve. We Deliver.
The Full Story
How We Work
We make custom signs, printing and promotional projects easier to manage by keeping the process clear from the first request through final delivery.
1. Project Intake
Tell us what you need and provide as much detail as possible: product, size, quantity, deadline, delivery ZIP code and artwork status. You can submit your project through our quote form, email, text/WhatsApp or a scheduled phone/video appointment.
2. Estimate or Quote
We review the project specifications, production requirements and fulfillment method. If additional information is needed, we will contact you before finalizing pricing or timing.
3. Artwork & Proof
Customer-supplied artwork should be print-ready whenever possible. We provide a print-file check for applicable orders. If artwork requires corrections, preparation or custom design, we will explain the scope and any design charge before additional work begins.
A digital proof is provided when applicable, and the customer is responsible for reviewing spelling, content, dimensions and layout before approval.
4. Payment
Payment requirements are confirmed with the estimate or order. Custom production and design work are scheduled only after the applicable payment requirements and artwork/proof requirements have been satisfied.
5. Production Queue
After payment and artwork/proof approval, the order is placed into the current production queue.
Production time depends on product, quantity, finishing and production method.
Rush production may be available on selected items only after confirmation.
6. Shipping, Delivery or Installation
Fulfillment depends on the product and project.
Some products include standard Ground shipping; other orders require separate shipping, local delivery or installation charges.
Transit time is separate from production time.
Tracking is provided when available.
Email: hello@chromaticgraphic.com
Call/Text: 760-454-8760