TERMS & POLICIES Welcome to our Policies page. Below you’ll find important information about our store policies regarding shipping, returns, privacy, and terms of service. If you have any questions, feel free to contact us. Shipping Policy We offer shipping across the United States. Processing Time: Orders are typically processed within 2–5 business days. Shipping Carriers: We primarily use USPS, UPS, and FedEx. Shipping Rates: Calculated at checkout based on weight and location. Tracking: You will receive an email with tracking information once your order ships. If you need express shipping or special arrangements, please contact us before placing your order. Return & Refund Policy This return policy applies only to orders shipped within the United States. At Chromatic Graphic, we take pride in delivering high-quality custom products and excellent service. Due to the personalized nature of many of our items, we follow the return policy outlined below. All Sales Are Final for Custom Orders Custom-printed and personalized items are made specifically for you and cannot be returned or refunded, unless the item arrives damaged or contains a confirmed production error. Returns for Defective or Incorrect Items Only We only accept returns or issue refunds in the following cases: The product is defective due to a production error The item was damaged during shipping The wrong product was sent To be eligible for a return: Contact us at returns@chromaticgraphic.com within 3 calendar days of receiving your order Include your order number and clear photos showing the issue Ensure the item is unused, in its original packaging, and in new condition Ship the return within 7 days of our approval What Is Not Eligible for Return We do not accept returns for: Buyer’s remorse or change of mind Incorrect orders placed by the customer Approved designs (once approved, the sale is final) Print-on-demand items, unless defective or damaged Clearance or final sale items Damage caused by improper installation, use, or cleaning Exchanges If you receive a damaged or incorrect item, we will gladly replace it with the correct product. Refund Processing Refunds will be processed within 5–7 business days after receiving and inspecting the returned item. Shipping fees are non-refundable unless the issue was due to our error. How to Start a Return or Report an Issue To request a return or report a problem, email us at customerservice@chromaticgraphic.com with: Your order number A brief explanation of the issue Clear photos of the item (if applicable) We will respond within 1–2 business days to guide you through the next steps. Privacy Policy We are committed to protecting your privacy. Your information is used solely to process your orders and communicate with you. We do not sell, trade, or share your personal information with third parties, except those required to complete your transaction (e.g., payment processors, shipping services). All payments are processed through secure, encrypted systems. For more details, feel free to review our complete Privacy Policy. Terms of Service By using our website and placing an order, you agree to the following: All designs submitted must be owned or authorized by you. We reserve the right to decline any order that violates copyright or trademark laws. Turnaround times are estimates and may vary during peak seasons or due to unforeseen delays. We are not responsible for errors in files submitted by the customer. For specific questions, reach out to our support team before placing your order. Contact Us Chromatic can be contacted via email at hello@chromaticgraphic.com or via text message at 760-454-8760 Let us know if we can help clarify anything. Thank you for choosing us!

Our Projects Our Projects

🚀 Flash Sale – Custom Stickers! Order Before Sunday 11:59 PM Flash Sale Details & Prices 1. Request a Quote 1. Send Us an Email: Use the Get Stickers button on our landing page or send an email directly to promos@chromaticgraphic.com . Include the following details: Name and phone number. Sticker sizes, quantity, and shape. Attach your design file (if ready) or let us know if you need design assistance. 2. We'll Review Your Request: We'll evaluate your design file and confirm if it meets our requirements. If you request a design, we'll provide an estimated cost for design services. 2. Receive & Approve the Quote. 1. We'll Send You a Quote: The quote will include the price for your stickers, any additional fees (e.g., design), and shipping costs (if applicable). 2. Approve the Quote: Review the details and confirm your approval via email. Let us know if you have any changes before proceeding. File Requirements for Printing ✔ Resolution: 300 dpi for high-quality printing. ✔ Color Mode: CMYK for accurate colors. ✔ File Format: PDF, AI, EPS, or high-quality PNG (transparent if needed). ✔ Cut Line: Custom shape stickers must have a vector cut line as a separate layer. ✔ Bleed & Safe Zone: Add 0.125 inches (3mm) bleed beyond the final size. 3. Complete Payment 1.Payment Link: After you approve the quote, we'll send you a secure payment link. You can pay online using your preferred method (credit/debit card) 2. Confirm Payment: Once payment is received, we'll confirm and provide a production time line. 4. Submit the Final Design File 1. Prepare Your File: Ensure it meets our file requirements: Resolution: 300 dpi Color Mode: CMYK File Format: PDF, AI, EPS, or PNG Cut Line: Include a vector cut line for custom shapes. Bleed: Add 0.125 inches (3mm) bleed. 2. Send Your File: Email your finalized file to promos@chromaticgraphic.com if it wasn't sent earlier. 5. Production & Delivery 1. Production Timeline: Production typically starts within 48-72 after receiving your payment and approved design. 2. Delivery: Stickers will be shipped to the address provided in your order. Delivery time depends on your location. Pro Tip: To reduce delays, encourage customers to: Send complete information upfront. Approve the quote, send us your file and pay quickly. . **Sticker Pricing – Flash Sale** Regular price vs. Discounted price Size 2" x 2" Qty. 50 Regular: ~$60.00~ Sale: $30.00 Qty. 100 Regular: ~$73.00~ Sale: $40.00 Qty. 200 Regular: ~$96.00~ Sale: $50.00 Size 3" x 3" Qty. 50 Regular: ~$60.00~ Sale: $36.00 Qty. 100 Regular: ~ $73.00~ Sale: $50.00 Qty. 200 Regular: ~$96.00~ Sale: $67.00 Size 4" x 4" Qty. 50 Regular: ~ $60.00~ Sale: $44.00 Qty. 100 Regular: ~ $73.00~ Sale: $65.00 Qty. 200 Regular: ~$96.00~ Sale: $94.00 FAQ Section What is the Flash Sale? The Flash Sale is a limited-time offer on custom stickers at discounted prices. Place your order before Sunday at 11:59 PM to take advantage of these exclusive deals. Can I request a design if I don’t have one? Yes! We offer simple design services for an additional fee. Let us know your requirements, and we’ll help create a design for you. Can I pick up my order? Unfortunately, pick-up is not available. All orders will be shipped to your location, and shipping costs will be calculated based on your address. How does shipping work? Shipping is not included in the listed prices. We’ll calculate the shipping cost after your order is confirmed and include it in your final quote. Stickers are carefully packed to ensure safe delivery. How long does it take to process my order? Production begins within 48-72 hours after payment and design approval. Delivery times depend on your location and when payment and design approval are completed. Once your order is finalized, we’ll provide an estimated delivery timeframe. What if I don’t have a design? We can create a simple design for an additional fee What if I don’t have a design file ready yet? No problem! You can send your design file later, or request our design services for assistance. Just let us know your preferences. What are the file requirements for printing? For the best print quality, please ensure your file meets these specifications: Resolution: 300 dpi Color Mode: CMYK Formats Accepted: PDF, AI, EPS, or high-quality PNG Custom Shapes: Include a vector cut line. Bleed & Safe Zone: Add 0.125 inches (3mm) bleed beyond the final size. GET STICKERS!

DISEÑA TU LOGO Diseño gráfico ¡Lo que necesita, lo podemos proporcionar! Ya sea un diseño de logotipo, banner, folleto, catálogos, volantes, diseño web o diseño en 3D, estaremos aquí para hacerlo realidad. Diseño de logo Arte y concepto de logotipo personalizado Marketing Materials Business cards, flyers,brochures,menues,and more... Trade Show & Events Banner Stands, Pop Up Displays, Table cloth & runners, etc. Get online Clothing & Merchandise Apparel and Promotional Products Get online Digital Illustration You give us a brief sketch and we return an illustration. Bundles Graphic design and printed material , all on one

Full color printed with lamination composite aluminum Large Format Letreros y letras 3D Signos de acrílico Letreros de aluminio Banners Bandera de poste Soportes para pancartas Papel de cartel Impresión en lienzo Envoltura e imanes parciales para automóvil Letras de canal Letreros de exhibición magnéticos Soportes de suelo Calcomanías y etiquetas personalizadas Película retroiluminada Gráficos de suelo Señales de núcleo de espuma Letreros del vestíbulo Letreros de oficina Señales de PVC Tableros Sandwich Letras de vinilo Gráficos de vehículos y barcos Gráficos de pared Gráficos de ventana Carteles de jardin Productos inmobiliarios Signos de ADA en stock Señales reglamentarias y de estacionamiento Letreros y expositores Banderas publicitarias Impresión Cartas de negocios Volantes Postales Colgadores de puerta Folleto Sobres Entradas para eventos Tarjetas de felicitación Membretes Menús Formularios NCR Bloc de notas Tarjetas de plastico Carteles Carpetas de presentación Vender hojas Carpas de mesa Tarjetas de rack Imanes Arrancar tarjetas Marcadores Servicios Diseño gráfico Reparación de letreros

Contáctenos Banners ¡Lo que necesita, lo podemos proporcionar! Ya sea un diseño de logotipo, banner, folleto, catálogos, volantes, diseño web o diseño en 3D, estaremos aquí para hacerlo realidad. Popular Uses & Ideas ¡Lo que necesita, lo podemos proporcionar! Ya sea un diseño de logotipo, banner, folleto, catálogos, volantes, diseño web o diseño en 3D, estaremos aquí para hacerlo realidad. Government Traffic Safety Construction Yard Sale Restroom Residential Grand Opening Animals Schools Sports Parking Now Hiring He are Moving Military Kids Birthday Church or Religious Graduation Covid-19 Curbside Pick Up Drive Thru And much more... ¡Lo que necesita, lo podemos proporcionar! Ya sea un diseño de logotipo, banner, folleto, catálogos, volantes, diseño web o diseño en 3D, estaremos aquí para hacerlo realidad. ¡Lo que necesita, lo podemos proporcionar! Ya sea un diseño de logotipo, banner, folleto, catálogos, volantes, diseño web o diseño en 3D, estaremos aquí para hacerlo realidad. ¡Lo que necesita, lo podemos proporcionar! Ya sea un diseño de logotipo, banner, folleto, catálogos, volantes, diseño web o diseño en 3D, estaremos aquí para hacerlo realidad. ¡Lo que necesita, lo podemos proporcionar! Ya sea un diseño de logotipo, banner, folleto, catálogos, volantes, diseño web o diseño en 3D, estaremos aquí para hacerlo realidad. Contact Us Estimate Send Thank you for your inquiry, we will back soon!

Get your Logo or Logo & Brand Identity Pack CUSTOM LOGO • Design of Custom logo • Get 3 samples to chose • 3 updates of he sample chosen • Get your file in five digital files, one at last full editable. FROM $ 100 LOGO & BRAND IDENTITY PACK • Design of Custom logo • Business Card • Letterhead and Evelope • Facebook cover FROM $ 200 Start your proyect Chose a option Cargar archivo Cargar archivo compatible (máximo 15 MB) CHARGE SAMPLE Enviar solicitud Thank you

Señalización COVID-19 ¡PROTEJA SU NEGOCIO DE LAS PREOCUPACIONES DEL COVID-19! En estos tiempos inesperados, todos nos estamos recuperando de los efectos de el coronavirus. COVID-19 ha creado una nueva realidad, y esta nueva realidad ha impactado directamente a las empresas grandes y pequeñas. Con las nuevas preocupaciones y regulaciones de seguridad, hay pasos que la comunidad empresaria puede tomar para adaptarse a los tiempos cambiantes. ​ En Chromatic reconocemos la importancia de promover el distanciamiento social, pero también entendemos que existen circunstancias en las que puede resultar difícil mantener una distancia de dos metros mientras se realizan las actividades del día a día. Para combatir estas dificultades, ¡tenemos algunas opciones! Para ayudarlo a proteger a sus empleados y clientes, ahora tenemos una variedad de paredes divisorias, protectores contra estornudos, calcomanías de guía para pisos y paredes y pantallas protectoras que seguramente se adaptarán a sus necesidades.

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